News by date:

Year: 2023

Filter news by:

A catch up with Lauren Trevelyan, Principal Consultant

In this article, we catch up with Lauren Trevelyan, Principal Consultant at Altair. Lauren contributes a wealth of expertise to […]

Read more

The Missing Jigsaw Piece: Customer Voice & Procurement 

In collaboration with Altair’s Consumer Regulation Team, this article explores the current policy landscape and organisational practice to understand how […]

Read more

Training Opportunity: Intensive Affordable Housing Programme

A practical learning experience in creating enabling conditions to expand the supply of affordable housing in emerging economies. We are […]

Read more

Navigating Opportunities Amidst Turbulence: A 2023 Sector Risk Profile Review

It’s that time of the year (albeit a few weeks late) where the Regulator of Social Housing (RSH) sets out […]

Read more

A catch up with Alison Heaps, Consultant

In this article, we catch up with Alison Heaps, Consultant at Altair. Alison is most excited about seeing the projects […]

Read more

Welcoming the Welsh Housing Quality Standard

This week, we’ve seen confirmation of the revised Welsh Housing Quality Standard (WHQS). The WHQS 2023 sets out higher expectations […]

Read more

Neglecting due diligence: A cautionary tale

As a sector, we undertake due diligence checks at the start of a contractual relationship, but few organisations monitor the […]

Read more

Altair’s response to the consumer standards consultation

We have submitted our response to the regulator of social housing. Altair welcomes the changes to consumer regulation. We have […]

Read more

Navigating the risks of neglectful due diligence: “What’s the worst that can happen?”

In our sector, at the end of every service being delivered is the customer, a customer who expects a continued […]

Read more

The Magic of Customer Experience

This week is National Customer Service Week, and to mark the occasion, Altair’s Transformation and Change consultants, Kirsty Hickson and […]

Read more
1 2 3 7

Altair newsletter

Stay up to date with the latest news from Altair by subscribing to our regular newsletter.

  • This field is for validation purposes and should be left unchanged.