Cornwall Council

Altair’s ALMO Review for Cornwall Council

Cornwall Council’s management agreement with its Arm’s Length Management Organisation (ALMO) was approaching the end of the term for the delivery of housing management and some general fund activity, and they needed to take action on what to do next. Cornwall Council approached Altair to undertake an independent review of the options available to it ahead of the current agreement expiring.


About the project

Altair’s expert Strategy and Change Team applied their consistent and ‘tried and tested’ methodology to appraise the four available options: bring all services in house; retain the ALMO with current services; retain the ALMO with fewer services; and stock transfer.

By undertaking a document review, stakeholder interviews, and financial assessment, the team at Altair evaluated the options using a Suitability, Feasibility, Acceptability framework.

It was also key that further analysis was conducted including a thorough review of management fee information; and projections of the impact of the options for strategic fit, financial implications, performance and risk mitigation.


Altair’s detailed report enabled Cornwall Council to confidently recommend the option to retain the ALMO and offer a new management agreement for the delivery of housing revenue account services only.

In February 2022, Cornwall Council Cabinet were asked to recommend the option to tenants through a consultation process. The consultation is anticipated to run from mid-February to early April 2022. The outcome of the tenant consultation will allow the Strategic Director to make a fully informed decision as to whether to grant a new management agreement to Cornwall Housing. Should the recommended option be favoured, it is anticipated a new management agreement will become effective during April 2022 and general fund activity will move into the Council from June 2022.

The team at Altair were extremely thorough and structured in their approach to the review which gave real confidence in the recommendations which came out of the report. Altair’s experience working with many different local authorities, ALMOs and RPs meant they really understood the requirements and the impact of the different options for us as a Council.
Jon Lloyd-Owen, Service Director (Housing)

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