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Customer journey mapping to drive successful transformation
Successful transformation is driven by a desire to improve, rather than by a defined outcome. By enabling change to be […]
Transformation & Change: Inclusion by Design
As the pace of change increases and organisations are working to improve efficiency and effectiveness, for tenants, customers and employees […]
Longhurst Group announces Director Jenny Brown as new Chair
Longhurst Group is delighted to announce the appointment of our Director Jenny Brown as its next Chair. She will succeed […]
Registered providers should revisit their risk appetite
There is no doubt that the last year has been the definitive ‘black swan’ event that so many of us […]
Practical Implications of Negative Interest Rates for AHPs
In December 2020 Altair, sponsored by ten HAs operating across the country, kicked off a research review of the practical […]
As Altair Ltd celebrates its 10th anniversary we contemplate what the next decade will demand of the housing sector
Reflecting on 10 years of work, we’re proud of our impact and support provided to organisations in the social and […]