Director of Business Support, Scottish Borders Housing Association


£71,382 - £77,490

About Scottish Borders Housing Association

Scottish Borders HA (SBHA) is an independent Housing Association providing communities in the Scottish Borders with quality, affordable homes. Created by Tenants, for Tenants, SBHA has around 5,600 homes, over £20m annual turnover and nearly 200 people, including an in-house Property Team. Working across 40 settlements, SBHA’s Head Office is in Selkirk with two smaller offices in Galashiels and Hawick. The association’s commitment to strengthen and grow is reflected in its emerging development programme.

Tenants and customers are at the heart of SBHA’s business and the association is determined to deliver accessible, easy to use, right first time, locally based services. SBHA’s workforce is at the centre of this and the association is strongly committed to inspiring, supporting and encouraging them to develop and learn.

About the role

Our new Director of Business Services will work as a member of the executive team, sharing responsibility for the overall direction of SBHA. The postholder will also have specific responsibility for the development of a culture, performance and governance framework within SBHA that enables our workforce to deliver high quality, cost effective services for the benefit of our tenants.

As leader of our core functions, pivotal to our business transformation, the postholder will direct a team of nearly 20 people delivering HR, IT and Corporate Governance as well as strategy, communications and performance. We are looking for team players who are strategic and innovative and can demonstrate the ability to work at director level, within a complex organisation. The ability to lead and inspire a team as well as a corporate and service orientated approach will be essential.

The professional background of the successful candidate can be either HR, IT or governance, but candidates must have experience of managing more than one relevant service. It is essential that candidates identify with our values and ambitions and preferably have some understanding or knowledge of the social housing sector (even if it is indirect knowledge).

Further information

For further information about this opportunity, please download and review the recruitment pack. If, having read the pack, you would like an informal and confidential discussion about the role or orgnaisation, please contact Sarah Palmer, Head of Executive Search and Interim Management: mobile: 07806 602933, email:

How to apply 

To apply for the Director of Business Support role at SBHA, please complete our online registration form and attach the following doocumentation (saving your files with your surname first, followed by your first name and a description of the file):

  1. A detailed CV (no more than 2,000 words) including details of positions held (and dates), size of budgets and teams managed, and key achievements, as well as qualifications
  2. A supporting statement (no more than 2,000 words) outlining your motivation for applying for the role and evidencing your suitability against PART ONE of the Person Specification
  3. Full contact details (including name, job title, organisation, phone and email) for three referees (including your current employer if  applicable). Please note that we will not take up references without your prior permission
  4. Completed Equality and Recruitment Advertising Monitoring Form 

The deadline for applications is 9:00am Monday 17 September 2018 and the job reference code is ALT228. Your application will be treated with strictest confidence.

Download the required files

Please download: Equality and Recruitment Advertising Monitoring Form  Please download: Recruitment Pack