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Altair’s response to the consumer standards consultation
We have submitted our response to the regulator of social housing. Altair welcomes the changes to consumer regulation. We have […]
Navigating the risks of neglectful due diligence: “What’s the worst that can happen?”
In our sector, at the end of every service being delivered is the customer, a customer who expects a continued […]
The Magic of Customer Experience
This week is National Customer Service Week, and to mark the occasion, Altair’s Transformation and Change consultants, Kirsty Hickson and […]
The Good, the Bad, and the Ugly of Supplier Relationship Management (SRM)
SRM is a fundamental element of any contract management process. Having a relationship and being connected with your supplier/s will […]
AI and Technology: A symbiotic relationship
Artificial Intelligence (AI) as a disruptive technology continues to be a hot topic, whether its stories of heavily prejudice social […]
Artificial Intelligence and human resources? Impact and considerations for the employee experience and organisation culture
Coverage of Artificial Intelligence (AI) and the impact on the workplace has grown exponentially in recent months. A day doesn’t […]
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