Anna Cooley (she/her)

Anna is a Principal Consultant working in the Strategy and Regulation team. She has over thirty years of experience as a supported housing practitioner with experience spanning from specialist housing provision, regulated activity, regulatory assurance and supported housing operations progressing though strategy, policy, and business development including organisational transformation.

Expertise

Strategic development within, homelessness, older person services, regulated activity, and supported housing, re-engineering of policy and procedure, Specialist Supported Housing review and assurance, service appraisals, project management, housing operations within the charity and third sectors

About Anna

Anna is highly experienced in operations, having worked across many differing business streams, including customer service, housing management, compliance, support, and income management.

Prior to joining Altair, Anna held senior management roles within national registered providers, overseeing complex service provision, housing management, new accommodation development, and service remodelling. In addition to her social housing experience, Anna has extensive experience within the charity and social care sectors.

Recent Altair Assignments

• Co-creating and delivering the engagement and communication strategy for a London regeneration project
• Regulatory oversight review and development of policy
• Social housing systems review
• Social Housing/ LA tenure review and options appraisals
• Regulatory support relating to Rent Standard compliance
• Review of service charge models for social housing services
• Review of management agreements and SLA’s relating to local authority and supported housing
• Independent investigation support
• Regulatory support for RSH inspection

Background

• Head of Operations for YMCA DLG and Regional Operations Manager for Salvation Army Homes.  Anna had a national remit include many differing accommodation types.
• CMI level 7 diploma- strategic management and leadership
• Postgraduate diploma in corporate governance
• Transformational coach (ILM)
• Registered managers award.
• BA and MA – Fine Art

Fun Facts

Anna originally trained as a fine artist and when not working Anna can be found hiking over the South Downs or on a spin bike.  Anna runs a local meditation group and volunteers as a mentor for young people experiencing homelessness.