Costa Vaggas

Costa is a highly experienced and results-driven Business Change and Transformation Consultant with over 20 years of success leading strategic business change and transformation initiatives, particularly within the housing sector. His expertise spans housing and leasehold management, repairs and maintenance, income collection, and homelessness services, with a strong focus on digital transformation, regulatory compliance, and operational excellence.

Expertise

Costa specialises in leading complex change and digital transformation programmes across both public and private sector clients. His expertise includes executive-level engagement, strategic advisory, and the creation of comprehensive documentation such as policy frameworks, procedural guidelines, technical specifications, and process maps.

About Costa

Costa possesses a strong ability to assess client needs and advise on best practice, he effects transformational change across diverse operational areas, delivering sustainable improvements to business performance. This includes strategic project management of systems and data migration, ensuring seamless integration of new software solutions to achieve desired client outcomes.

Background

• Transformation & Housing Service Improvement Lead, LB Ealing
• Business Change Consultant, Agility X Ltd
• Business Consultant, LB Barking & Dagenham
• Business Analyst, Raven Housing Trust
• Change Consultant, BD Group