Denise Stafford (she/her)

Denise joins the Transformation and Change practice at Altair from a Business Analyst role within the social housing sector. She brings expertise in process analysis and redesign, data and performance analysis, and systems implementation, with a strong focus on end-user and customer experience, data management, governance, and regulatory compliance.

About Denise

With significant experience in business analysis and transformation, Denise has led complex improvement projects across housing management, repairs delivery, building safety, and IT system implementation. She combines strong analytical skills with a collaborative approach, ensuring solutions are people-focused and aligned with regulatory requirements and strategic goals.

Her background spans data strategy, governance and regulation, and stakeholder engagement at all levels – from service users to senior leadership. Denise is passionate about driving continuous improvement and delivering positive outcomes for socially focused organisations.

Expertise

• Business Analysis and Transformation
• Regulatory Compliance and Governance
• IT Systems Implementation and Project Delivery
• Data Strategy and Insight
• Housing Operations and Customer Experience

Background

Prior to joining Altair, Denise held the role of Systems Implementation Business Analyst at a local authority social housing landlord, with previous Business Analyst and Data Management roles within an ALMO, local government call centre, and several non-housing organisations.

BCS Foundation Certificate in Business Analysis

Microsoft Change Agent Programme

University of Huddersfield – Computing HNC

Fun Facts

Outside of work, Denise enjoys exploring in her campervan – whether it’s a muddy festival field or the tranquillity of the sea and hilltops. She’s usually found with walking boots on her feet or her nose in a book.