Sarah Thistlethwaite
Sarah is a new member of the Transformation and Change practice at Altair, having spent over a decade leading change projects within a Local Authority environment across Adult Social Care and Social Housing.
Expertise
- Change Management Theory and Application
- Organisational Culture
- Project and Programme Management
- Systems Thinking and Service/Process Redesign
- Business Analysis
- IT System Implementation
- Adult Social Care, Social Housing and Corporate Services
About Sarah
Sarah is a Change Lead with substantial experience in initiating and managing change projects and programmes across Adult Social Care, Social Housing and within Corporate Services. Sarah has led change within a Local Authority for over 10 years – including multiple service and process redesigns utilising Business Analysis and Systems Thinking theory and techniques.
Sarah has led a range of technology-related projects including delivering Mobile and Agile Working across Adult Social Care, the implementation of an IT Housing Management System and managed a Council’s Technology Strategy Programme. Sarah places a strong emphasis on user and customer experience and working with stakeholders to co-produce designs and solutions.
Sarah has also led a Change and Assurance function within a local authority’s social housing service and has a strong background in compliance and assurance – including risk management and Consumer Standards compliance.
Background
- Masters of Business Administration (MBA) Graduate
- Chartered Management Institute (CMI) Level 7
- Managing Successful Programmes (MSP) Practitioner
- BSC Business Analysis Foundation
Fun Facts
Sarah is a mum to two boys and is often caught up in the world of building blocks and computer games and enjoys getting out to visit historical sites and landmarks. She enjoys being active – walking and running and also completes gradings as a kickboxer.
Latest News
See all newsWith the Benefit of Hindsight: Understanding the True Value of Due Diligence
You’ve completed your due diligence. You’ve taken up references, visited past development schemes, spoken to past clients and completed satisfactory […]
Bridging the skills gap in the housing sector
Michael Appleby, Group Chief Executive at Altair, has been featured in Inside Housing discussing the evolving skills challenges facing housing organisations. In […]
Tenant Satisfaction Measures (TSM) 2025/26: Key Data Return Tips
As another financial year draws to a close, the sector’s collective focus shifts to end of year reporting, with a […]

