What people say about us.
Chief Executive Officer
Sale of Grosvenor House
"The sale transaction was complex involving a number of Network entities, our Joint Venture with Stanhope & three sets of solicitors. Graham's knowledge, professionalism, report writing skills and calm but tenacious approach ensured the deal got over the line on time."
Chair – Gateway Membership Team
Tenant Offer / Corporate Strategy
“An excellent report. Well done to the team. I enjoyed our meetings and appreciate the voice you have given to tenants in this.”
"Altair are very professional and communicated well with myself and the Chief Executive throughout the process. They did a huge amount of pre-work and delivered a thoughtful and challenging facilitation for the Board. They also did a great job with our appraisal process - the whole exercise challenged us as an organisation and did what it was intended to do."
Group Director of Human Resources
"We received a good and professional service from Altair. They were great at acting as an independent voice and were able to challenge us yet provide us with the support we needed. Altair led the process and helped us to identify our skills gap."
Project date: Financial Planning
"At Radius and Fold Ireland, we have benefited from the advice of Altair regarding long term financial planning around discrete projects and the overall business. They offer unique local support on BRIXX modelling tailored to our treasury needs."
Target Operating Model Development
"We have been working with Altair as our trusted partner to review our future strategy and develop our Target Operating Model. They have brought challenge, energy and expertise to the process and we are delighted with the outcome of our collaboration, which is a refreshed purpose and concise plan that will really set the pace for our future change programme. The team themselves, Steve, Michael, Gemma and Matt have been a pleasure to work with and they have consistently delivered on time and to commitment; we have had a great customer experience… I would recommend them to others."
Housing services review, process re-design
"Altair is a responsive, dynamic client-focused organisation. We have worked with them recently across a range of project types including significant organisational reviews, job evaluation and process re-design using ‘Lean’ principles. Fiona Underwood and Jo-Anne Morgan are our main contacts and both are excellent. I wouldn’t hesitate to recommend them."
Head of Housing
"Manchester City Council commissioned Altair to review the Housing Revenue Account Business Plan and the performance of the Council's ALMO and to make recommendations. Altair assigned key individuals to the project which was delivered on time and in budget. The quality of the work was excellent and the individuals working on the project were all extremely pleasant and very knowledgable. They worked with officers, tenants, councillors and the ALMO and provided us with a quality report with clear recommendations which we are beginning to implement."
"The path to merger can be complex. Altair supported us to keep on track, provided independent advice to non-executives and a helpful framework for the business case. A good team effort!"
Group Director of Finance & Resources
"Our experience with Altair was very positive. We found Altair to be knowledgeable, helpful and understanding of our requirements. We have implemented many of their views and recommendations. We enjoyed working with the team – Jo-Anne and the rest of the team were very helpful and easy to work with. It was a really positive experience all round and we will be in touch with them for further support."
Mock in depth assessment
"We found Altair to be professional, efficient as well as adaptable when things suddenly changed. The support we received was great value for money. It means that our Board is well prepared for the real IDA. We worked with a team which was led by Fiona and the entire team was able to offer us different perspectives and provide us with assurance. This added to the learning process."
"Altair have been supporting us with our governance agenda for the past couple of years. Firstly on our board and governance reviews, helping us develop our appraisal process and skills matrix. Secondly in supporting us in our preparations for our IDA. The support and advice we have received from Fiona Underwood and her colleagues has been invaluable in helping us move our governance agenda forward. Nothing is ever too much trouble and whilst one topic often leads into another area of governance, the Altair team are always on hand to offer guidance and advice. Altair’s USP is most definitely their professional, but flexible approach - great people to work with.
Risk and Governance Support
"Although I knew that Altair has a good reputation and that the Regulator has used Altair, I wondered whether Altair’s services are more tailored to the larger housing associations, however I was pleasantly surprised that it was not an issue that our organisation is smaller in comparison to others. Altair tailored their service to suit our ethos, our culture and our size. The Board members were impressed with Altair’s reports and presence at meetings. We felt that we were accessing a wealth of expertise for good value."
"Each time that we have worked with Altair, they have done great work for us - we always get good outcomes. Altair are knowledgeable, professional and very approachable. They have great knowledge of the sector."
“Black Country Housing Group recently engaged Anna Hammond of Altair to handle the recruitment of our new Group Board Chair. The process was expertly handled from start to finish, with an excellent range of candidates, as well as very professional support from Anna to Board members on the recruitment panel. Excellence from start to finish.”
"The team at Altair included experienced governance and finance specialists, who were able to provide expert challenge and support on a range of commercially sensitive and confidential matters. This gave our board assurance and confidence when making significant decisions on our future direction. The knowledge and professionalism of all the Altair staff was excellent, the added bonus was the effective communication. At no stage did they sit back and let the project slip, they acted proactively to ensure that a solution was found that would enable time scales to be met. I would have no hesitation in recommending Altair to colleagues."
Former Director of Corporate Services
Target operating model
"The process to complete the first stage of our TOM has run incredibly smoothly and to the timescale we set. We now have a very clear vision and model which has been articulated and presented very well by the team"
“Altair were able to provide us with information which complemented our recruiting policies and procedures.”
Target operating model
“We are really pleased with the outcomes and we are actively planning and moving towards the delivery plans from the recommendations. We also really appreciated the professionalism, adaptability and thought that went into the work and very happy to recommend.”
Deputy Chief Executive
“It has been a long time since we have had an independent review of our business plan from someone so knowledgeable and experienced in the process. We found the insights from Altair very helpful, they will certainly help us with the current review and will simplify the business planning process for future years. Your responsiveness in doing the work at short notice was also much appreciated.”
"This is an important, well written report and as the pressure on boards to ensure they have the right skills increases, is also timely"
"We have been working with Altair over the past couple of years: They have helped us register with the HCA and set up the systems required to meet our governance obligations. We have been very impressed with the service that Altair has offered. The team is very professional yet personable. They have an excellent knowledge of the sector and we enjoy working with them."
Ongoing Advice and Support
"Altair have been really effective at introducing us to new business growth opportunities and have helped us bring those opportunities to fruition. Chris has been invaluable in helping us to navigate public sector land, as well as planning and development agencies. He has helped us influence opinion leaders and key players in the London development world. I would highly recommend Altair."
Head of Governance and Information
Review of Business Assurance and Risk Management
"We asked the team at Altair to undertake a review of our risk management and business assurance processes to support a wider governance review. Altair carried out an initial review and provided us with a clear set of recommendations for improvements that the organisation was able to implement. Later we asked Altair to undertake a follow up review on a short turnaround which they worked closely with us to deliver successfully in the timescales required. From my perspective, the Altair team were highly professional, flexible and supportive helping my organisation to meet our objective."
"It has been a very good experience working with Sarah on the recruitment of the Chief Executive. She has been very open and has listened to what we want in order to ensure that we get the right outcome. She has also kept us updated throughout. Overall, I have found the experience really good and I would recommend Altair to any organisation."
Managing Director, Strategy and Assurance
"We found it a really positive experience. Everyone we dealt with at Altair made it an easy process. Everything was done to time scale – there was no over running and towards the end, Altair pulled out all the stops to meet committee deadlines. The team were very knowledgeable about the sector. Our Board members liked the fact that they were given the opportunity to talk about what was happening and overall, they found it a challenging and interesting process."
"The service I received from Altair exceeded my expectations. The approach to the project was clear. The documents that were requested were analysed in a timely manner and the report produced was excellent, as well as the presentation to Board."
"May I take the opportunity to thank your firm for the excellent service provided by Altair in support of our recent Stress Testing exercise. We had not carried out such an exercise before, and Susan and Mihir brought their depth of experience into play with a very clear and thorough exposition of the key issues. We also appreciated how they worked with our own staff to ensure that the ideas are fully embedded for continued application as the business develops. We have not engaged Altair in the past, but I hope that we will have many opportunities to work together in future."
Group Human Resources Director
Retained HR services
“We were looking for external experts in remuneration in order to meet our corporate governance obligations and to support the remuneration committee. Altair carried out three pieces of work for us and all three were absolutely excellent - we were delighted with the work and it was of a very high standard. We are very proud to be in a three year relationship with Altair because they were able to provide us with exactly what we needed. Fiona Underwood and Michael Appleby are excellent. They are professional, knowledgeable and credible. A pleasure to work with.”
Governance, development and strategy
“We have a long established relationship with Altair on a range of projects. They have aided us to improve our governance, assisted us secure new business opportunities and they continue to support the development and delivery of our corporate strategy”
Head of Treasury and Capital Planning
"Altair has been providing us with financial planning guidance, using Brixx software. Altair is highly skilled, with an expert knowledge and understanding of Brixx. Using the broad insight they have from the sector, Altair instils best practice within Curo.
Altair also provides an independent second opinion, which is very helpful to us.
All in all, we are very happy with Altair's services and would highly recommend them!"
Chief Executive Officer
Executive level recruitment
“I have worked with Altair on two executive level recruitments and found them to be excellent. The most recent was the Operations Director at Howard Cottage. Altair understood our brief completely and were able to provide us with an excellent pool of potential candidates. They were extremely diligent in organising the formal selection process and ensured all appropriate procedures were followed. I would have no hesitation in recommending Altair and would definitely use them again for similar recruitments.”
“Our circumstances meant that an interim executive team had to be recruited at short notice. Altair were highly successful in understanding the needs of our organisation and proposing successful interim candidates who provided stability at a time when it was much needed. They then went on to successfully lead in the recruitment of permanent members of the executive team. Both activities were carried out effectively and with great flexibility. Altair understood our organisation and were able to match us with candidates who fit with who we are.”
Chief Executive Officer
“Altair assisted the Yarlington board in undertaking a successful governance review. Their approach was inclusive, adaptable and ultimately supportive to our organisational aims. The roadmap enabled us to learn along the way and created a sense of teamwork and group consensus."
Away day facilitation
“It went really well. Altair provided a high quality service. They had good insight into the sector and their experience allowed key concepts to be developed and conclusions to be drawn. We would be happy to work with Altair again."
Sir Robin Wales
Mayor of Newham
Setting up commercial subsidiary
“Altair have been very focused, very commercial and are delivering excellent outcomes.
“We have worked with Altair on a number of different projects over the last 4-5 years and they have always delivered effectively to the brief.”
Head of Strategy (Housing)
Review of housing management options
“I’ve worked with a lot of consultants and commissioned a lot of consultancy projects in my time. Very few have been managed and performed as well as Altair’s review. The project kept to time and budget, communication was great and the report was very well written and contained many valuable insights.”
Stakeholder Perception Study
“Altair provided a powerful strategic analysis of our stakeholders’ perceptions, priorities and ambitions for themselves and for us. Patrick Harkness delivered in a professional way, raising our profile with stakeholders in the process; and helped us to understand the results and shape our approach. This work was well worth the investment.”
Former Executive Director
Neighbourhood services review
“Altair demonstrated a good understanding of our brief and engaged well with us throughout the project. They produced a comprehensive plan, and took a structured approach to the review, informed by a good understanding of organisational strategy and the social housing business.”
Group Director of Business Development
Project date: https://www.hyde-housing.co.uk/
“Altair were great to work with. They understood our brief and added real value with their knowledge and experience of the sector. The quality of their work really met our expectations.”
Development Capacity analysis
“We knew we had a story to tell about our potential development capacity but working with Altair helped us to gather the hard evidence and then promote our messages. We feel the quality of the report has helped penetrate our target audience and has produced recognition for us at the highest level.”