Cher has focused on the design and delivery of digital transformation in the housing and wider public sector for the last ten years. She has programme managed complex replacements of the full applications stack, incorporating omnichannel contact centre solutions, customer portals, CRM systems, and mobile working solutions. Master data management, management information, and business intelligence have been integral to that.
More recently, she has worked extensively with the Microsoft Dynamics platform to understand and architect its use in the social housing sector. This has involved greenfield architecture of transition roadmaps, as well as consultancy to advise on turnaround strategies for implementations that have experienced difficulties.
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Chris Wood remembers our friend and colleague, Steve Douglas
This article was first published here by Inside Housing. Many people in the sector have expressed sadness at the untimely […]
Steve Douglas CBE has passed away
It was with great sadness that we heard the news about the sudden death of Steve Douglas on 8 May […]
Your insurers are an essential part of your Net-Zero strategy
Specialist housing consultancy Altair in conversation with Zurich Municipals public sector risk experts on reducing risk and maximising resilience – […]